Monday - Saturday 10AM - 6PM PST, Sunday 11AM - 5PM PST  +503-284-9244

X

Shipping and Returns

1. Customer Support
2. Return Policy
3. Sale Items
4. Team Leo
5. Privacy Policy
6. Shipping Policy
7. Contact Us

Send customer service an email
 

1. Customer Support

You can contact us by phone at 503-284-9244 or email at leotardpdx@gmail.com. Our customer support representatives are available from 10:00 am to 6:00 pm Monday through Saturday, and 11:00 am to 5:00 pm on Sunday Pacific Standard Time to answer any questions or concerns. You can also send faxes to 503-284-9271.

2. Return Policy

Returns on Internet items can be made only within 30 days of Invoice for exchange or refund, no questions asked. Sale items are not returnable or refundable. Shipping and handling charges are non-refundable.

The customer must return the merchandise with the Packing List, the reason for the return, and if you would like an exchange or refund. For an exchange please enclose an explanation of what you would like us to send you. Any additional cost for an exchange of items can be paid either by PayPal Invoice or by credit card over the phone. All returns must be sent to The Leotard 2432 NE MLK BLVD Portland OR. 97212 Attention Returns.

Returns must be received in the item's original packaging (does not need to be sent back in the same shipping material) and in resalable condition. Product not in resalable condition will not be accepted. Tights are non-returnable once they have been tried on. The customer is responsible for all shipping costs.

Special orders not listed on the Web Site are not returnable or refundable.
For questions about our return policy email leotardpdx@gmail.com or call 503-284-9244 during business hours.

3. Sale Items

Sale items might have minor wear and tear marks on them, due to them being older items.

They will also have marked lables, tags, or boxes (which can include a partial label or box).

Sale items are not returnable or refundable.

4. Team Leo

We would love to help you outfit your group, team, troupe, or company. With over 40 years working with dancers and groups, we feel confident we can help you achieve whatever your goal is in clothing your team. Please contact us for more details, to check availability of items, to get an idea of time frame, and for pricing.

Contact Info-
Mon - Sat 10am-6pm & Sun 11am-5pm (PST)
Email - leotardpdx@gmail.com
Phone - (503)284-9244

Requirements to qualify for Team Leo -
A minium of 6 pieces per style must be ordered.
For more information please contact us.

We look forward to talking with you soon!

5. Privacy Policy

The Leotard provides our customers with the latest technology securing each order with advanced server and shopping cart protection. We take extra care to protect your information by using advanced encryption and firewall technology throughout the ordering process. To further ensure your security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect personal information from unauthorized use. Your personal information is protected and is not distributed to third parties and email advertising agencies.

6. Shipping Policy

The Leotard Incorporated uses the following shippers to ship product to customers: USPS and UPS. Shipping costs are determined by the dollar order amount and the address being shipped to. Due to the current circumstances please allow up to 48 hours for us to process each order, before it ships. Average time frame for Ground Shipping is currently 3-10 business days.

SHIPPING TO ALASK OR HAWAII - Be aware shipping will be have to be calculated and added on after you have placed your order. For inquiries about shipping costs prior to placing your order please contact our Customer Care Team at - leotardpdx@gmail.com. Please allow 7-12 business days to receive your orders via USPS.

If you would like a quote for upgraded/expedited shipping please contact our Customer Care Team before placing your order.

INTERNATIONAL CUSTOMERS - Be aware shipping will be have to be calculated and added on after you have placed your order. For inquiries about shipping costs prior to placing your order please contact our Customer Care Team at - leotardpdx@gmail.com. The customer is also responsible for any taxes or tariffs that occur.

7. Contact Us

THE LEOTARD
2432 NE MLK BLVD
PORTLAND OR 97212

PHONE 503-284-9244

EMAIL leotardpdx@gmail.com